Shipping policy

We know you're excited to get your Little & Lively bamboo pieces for your family! We're committed to getting your sustainable, Canadian-made clothing to you as safely and efficiently as possible.

Order Processing

Most of our bamboo clothing is ready to ship and will be carefully prepared and packaged within 1–3 business days. However, because our pieces are so popular and we're a small Canadian business, here's what you can expect:

  • In-stock items: Ready to ship within 1–3 business days
  • Fast-selling favourites: Some of our most-loved pieces sell out quickly! When this happens, we make them fresh at our Abbotsford, BC facility. If your order contains a sold-out item, please allow a little extra time for us to carefully craft your piece to perfection.
  • Pre-order items: We'll keep you informed about expected shipping dates—these timelines are always clearly noted on the product page.
  • Mixed orders: If your order contains both in-stock and made-to-order items, we'll ship everything together once all pieces are ready (unless you request otherwise).

Need an update on your order? We're always happy to provide a status update! Just email us at hello@littleandlively.com and we'll let you know exactly where your order stands.

We use eco-friendly packaging materials whenever possible to protect both your order and our planet. Thank you for supporting small Canadian manufacturing!

Shipping Within Canada

As a proudly Canadian company, we're delighted to serve families across our beautiful country!

📮 Canada Post Update: Due to the ongoing Canada Post strike, we're currently using alternative carriers (UPS, FedEx, Purolator, ICS Courier) to ensure your orders arrive without delay. PO Box deliveries are temporarily unavailable during this period. We're closely monitoring the situation and will resume PO Box shipping once Canada Post services return to normal.

Canadian Shipping Rates

  • Orders up to $149.99: $12.00 CAD
  • Orders $150.00 CAD and up: FREE!
  • Standard shipping typically takes 2–5 business days from our British Columbia headquarter to your doorstep.
  • We partner with trusted carriers including UPS, FedEx, Purolator, and ICS Courier to ensure your bamboo treasures arrive safely.
  • Alternative address recommended: For the most reliable delivery during this period, please provide a residential or business address rather than a PO Box.

Shipping to the U.S.

We're happy to share our sustainable bamboo clothing with families south of the border!

🇺🇸 Important Update for U.S. Customers: As of August 29, 2025, the $800 USD duty-free threshold was eliminated, meaning all shipments from Canada to the U.S. are now subject to duties and tariffs.

Good news! To ensure you have no surprise fees when your order arrives, we collect all estimated duties and taxes at checkout. This means when your Little & Lively package arrives at your door, it's truly ready to enjoy—no additional payments required!

Due to our shipping volume and carrier relationships, we often receive better duty rates than individual consumers. However, with these new regulations still being implemented, we frequently end up paying more in actual duties than what we collect, as carriers are still adjusting their systems and rates.

U.S. Shipping Rates

  • Orders up to $149.99 USD: $20.00 USD
  • Orders $150.00 USD and up: FREE!
  • Most orders arrive within 4–10 business days. Customs checks can sometimes extend delivery times.
  • All duties and taxes are calculated and collected at checkout—no surprises at delivery!
  • We appreciate your patience as carriers continue to adapt to these new import regulations.

International Shipping

We love sharing our Canadian-made bamboo clothing with families around the world!

International Shipping Rates

  • Shipping rates are calculated at checkout based on your package weight, size, and destination.

Please note: For international orders outside the U.S., we're currently unable to collect duties and customs fees at checkout due to varying regulations across different countries. These fees will be collected by your local postal service or customs office when your package arrives in your country. We wish we could make this process as seamless as our U.S. shipping, but we're working on solutions for the future!

Important Shipping Notes

  • Shipping estimates shown at checkout reflect carrier transit time only—they don't include our processing period.
  • Free shipping thresholds are calculated on your order subtotal before taxes and after any discounts are applied.
  • While we do our absolute best to ensure safe delivery, we cannot be held responsible for packages that are lost, stolen, or delivered to an incorrect address that was confirmed during checkout.

Our Customer Care team will always try to help resolve any shipping issues, but replacements or refunds may depend on the carrier's investigation results.

Returns & Exchanges

Looking for details on our Return & Exchange Policy? Click here to read the full policy.

Here to Help Your Family

Our Customer Care team understands that shopping for your family's clothing needs can sometimes be tricky. We're here to help with any questions about shipping, sizing, or returns.

Get in touch: Email us at hello@littleandlively.com or join our Facebook VIP community for tips and exclusive updates!

At Little & Lively, your family's comfort and satisfaction are our top priorities. Thank you for choosing sustainable, Canadian-made bamboo clothing for the ones you love most.