Return & Refund Policy

We want you to love your Little & Lively purchase! 

Our Return Policy:

• Return Window: You can return unwashed and unworn clothing within 30 days of purchase.
• Condition: Items must have original tags and packaging.
• Sale Items: All sale items are final sale unless otherwise stated.
• Return Shipping: We do not offer free returns at this moment. Please note that the cost of the return shipping label will be deducted from your refund amount when we process your return. 

 

Refund Process:

• Once we receive your return package, we will refund the balance to your original method of payment.
• You will receive an email confirmation once the refund has been applied.
• Refunds may take up to 10 business days to process on your account.

 

Exchanges

Our "exchanges" are processed as a complete return of the original item and re-purchase of the new item. The fastest way to ensure you get what you want is to make a separate purchase for the new item as soon as you can.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

For any other questions or assistance, please contact us at hello@littleandlively.com.